The Ethical Line is a direct communication channel for receiving consultations, complaints, comments, suggestions and accusations relating to the Code of Conduct. It is completely confidential and independent since it is administered by external consultancy companies.

The Ethical Line is a system that is managed by independent, specialist companies of international renown. All accusations are investigated and corrective actions are implemented whenever applicable.

Check out the FAQs here and the Ethical Line contacts below >

Country Telephone Web Channel Email Address
Argentina 0800 345 3144 N/A
Brazil 0800 941 9568 N/A
Egypt 0800 000 0848 PO Box 51006 Musgrave, 4502 Durban, South Africa
Mozambique 800 200 500
277 9512 9361 (WhatsApp)
PO Box 51006 Musgrave, 4062 Durban, South Africa
South Africa 0800 212 668 PO Box 51006 Musgrave, 4062 Durban, South Africa